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Time Limits and Fines

Your Own Laptop

Laptop Lending Location Hours

 Late Laptop Complaint Response

Beginning in January, 2004, CLICC began issuing late fines for laptops kept out past their due time and/or kept after closing time.

Why Fines?
From 1999 to 2003, CLICC checked out laptops without an effective enforcement mechanism to ensure that students returned their laptops so others could use them. Over time, we had more and more of a problem getting students to bring their laptops back, especially at closing time. CLICC staff would have to spend hours sometimes trying to chase down students who hadn't returned laptops, involving the CSOs and sometimes the police. The fines are meant to provide an incentive to return laptops on time. Also consider that UCLA has an undergraduate population of around 35,000. There are around 200 laptops available to check out. Especially during midterms and finals weeks, the laptops are in high demand and we owe it to all students to get a fair chance to use a laptop.

Basic rules are:

  • Laptops may be checked out for 4 hours and renewed for another 4 hours if no one is waiting.
  • If you return a laptop between 1 and 30 minutes late, you'll be fined $10. You'll be fined an additional $5 for each subsequent 30 minutes.
  • If you return a laptop after the lending desk has closed, you'll be fined $50 per hour.
  • There is a 20 minute grace period for all late returns.
  • We submit bills for late laptop fines to your URSA account during the last week of every month.

Common Complaint: "I didn't know" or "no one told me"

If you found yourself with a fine (indicated on your URSA account as CLICC Laptop Fine), we're happy to give you the particulars -- which laptop, day and time, how late it was, etc. Send an email with your question to feedback@clicc.ucla.edu and we'll send the information to the email address you provide. Before we implemented the fines, we did a number of things to ensure that anyone checking out a laptop would have several opportunities to know our policies.

1. Consultant Information
The consultant on duty will typically point out to the student when the laptop is due -- this information is on the kiosk when the laptop is checked out.

Since consultants are people and not robots, there may be a time when the consultants forget to say the words out loud, or mumble, or the student doesn't hear or whatever. To ensure that students have ample opportunity to know when their laptop is due *even if* there's a human communication failure, we do the following things:

2. Posted Signs
There are signs posted at each lending desk. Click here for pictures of the signs at each lending desk.

3. Background Image
The background image on each laptop has three notes to remind students that they have a four hour time limit, that there will be fines for late laptops, and that the laptop must be returned before closing time. There are three mentions of the web site (my.clicc.ucla.edu) where each student can see their personalized information including: exactly when the laptop is due, a feature to renew the laptop online, and a link to more detailed information about hours and laptop lending policies. On the desktop of each laptop is also a shortcut to the my.clicc.ucla.edu web site for students' convenience. Click here for a picture of this background image.

4. CLICC Web Site
The main CLICC web site ( http://www.clicc.ucla.edu) has an announcement about laptop fines, and general information about lab, classroom and laptop policies. This is the default web site that appears each time a browser is launched.

If after reading this, you feel that your case is special or different, please email feedback@clicc.ucla.edu to argue your position. Please include your UCLA Logon (no passwords!) and the email address you'd like us to respond to.